Shipping Policy

Shipping Policy
Welcome to Jaguro Sports! We are committed to providing you with a seamless shopping experience. Please read through our shipping policy carefully to understand how we handle the shipping and delivery of your orders.

1. Shipping Destinations
We currently ship across India. At the moment, we do not support international shipping.

2. Processing Time
Order Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.
Delays: Please note that order processing times might vary during peak sale periods such as Diwali, New Year, and other festive seasons.
3. Shipping Charges
Standard Shipping: Free shipping on all orders above ₹999.
Shipping Fee: A flat ₹50 shipping charge will be applied to orders below ₹999.
4. Estimated Delivery Time
Metro Cities: 3-5 business days.
Tier-2 and Tier-3 Cities: 5-7 business days.
Remote Areas: 7-10 business days.
5. Order Tracking
Once your order is shipped, we will send you a tracking number via email or SMS. You can use this number to track your shipment on our delivery partner's website.

6. Delivery Attempts
Our delivery partner will make up to 3 delivery attempts. If the package is not successfully delivered within these attempts, it will be returned to us. In such cases, a re-shipping fee will be charged.

7. Undelivered Packages
If your package is returned to us due to an incorrect address, lack of response, or inability to receive the package, a re-shipping fee will apply. Please ensure all details are correct before placing your order.

8. Damaged or Missing Orders
If you receive a damaged item, please contact our support team at support@jagurosports.com within 48 hours of receiving the package. Include photos of the damaged product and 

packaging. We will investigate and offer an appropriate solution, such as a replacement or a refund.

9. Contact Us

For any shipping-related inquiries or support, please reach out to our customer service team:

  • Email: support@jagurosports.com
  • Phone: +91-9116012391 (available 10 AM - 6 PM, Monday to Saturday)
  • Address: Jaguro Sports Pvt. Ltd., Jaipur, Rajasthan, India.